Every order ships with a tracking link. As soon as your parcel leaves our warehouse, we send that link to the email address used at checkout — look for the message titled "Your order is on the way".
Can't find the email?
- Check your spam and promotions folders — tracking emails often land there.
- If you created an account, your orders and their tracking links are under your account.
- Still nothing? Email us at contact@mygraceease.com with your order number and we will send the tracking link straight back to you.
How long until it moves?
Tracking can take 24 to 48 hours to show its first scan after the label is created. If your link shows no movement after two business days, write to us and we will chase it with the carrier.
Our team reads every message and usually replies within 24 hours, Monday to Friday, 9:00 am to 6:00 pm.